FAQs
We take the satisfaction of our customers seriously. That’s why we offer free shipping for orders over $50.
The shipping times depend on the products, it’s usually 3-4 business days and 6-9 business days with custom made items.
Please note: we try our best to process items in one day, but it may take up to 3 business days (for non-custom items). Custom items usually need one or two days to be crafted. Shipping times don’t include processing or manufacturing times.
We’ll send you a shipping confirmation email with a tracking number, so you can see where your package is going.
Our mission is to make you happy and offer the best accessories for you to enjoy. We’re sorry to hear if we failed to do so, but you can request the return of your new and unused merchandise within 30 days after receiving the order.
Except personalized, custom made and final sale items. If you’re not satisfied with your custom made and personalized accessories, please reach out and we’ll try to make you happy.